Refund Policy
Last updated: 7 November 2026
This policy applies to services sold by Velocity Systems under the RevenueSaved name. All prices are in US dollars, and payments are processed by Razorpay.
1. Lead-Leak Audit
- Cancelling before testing starts: full refund.
- Money-back promise: if our completed audit finds no real leak, we refund the full audit fee. This applies when you attended the onboarding call and authorized the test contacts we needed. "No real leak" means none of the tested channels showed a missed, unanswered or unreasonably delayed customer contact.
- After testing has started, other than under the money-back promise, the audit fee isn't refundable, because the work has been done.
2. Monitoring (Basic and Advanced)
- Billed monthly in advance. Cancel at any time by emailing hello@revenuesaved.com.
- Cancellation takes effect at the end of the current billing month. There are no refunds for part months.
- If we fail to deliver a month's checks because of our error, we refund that month.
3. Quarterly re-audit
- Full refund if cancelled before that quarter's re-test begins. No refund once it has begun.
4. How refunds are paid
- To the original payment method, through Razorpay, within 7–10 business days of approval. Your bank may take longer to show it.
- Ask for a refund at hello@revenuesaved.com with your invoice number.
5. Fix providers
Services you buy from fix providers we introduce are between you and them. Their refunds follow their own policies.
6. Contact
Velocity Systems, 6, Sukraa Nagar, Kavanur, Kattankulathur, Chennai 603203, Tamil Nadu, India · hello@revenuesaved.com
